Some people have encountered numerous issues with the Xbox 360 Wireless Headset. Apparently it must be a common problem because Gamerscoreblog posted information on getting yours fixed from the Xbox Accessory Team:
“We have received feedback from some customers that they have experienced issues while using the Xbox 360 Wireless Headset, including difficulty syncing the headset to the controller, reception interference and audio sensitivity when playing action-packed games like Gears of War. We are committed to providing the highest quality accessories for Xbox 360 and would like to assist in troubleshooting and resolving those issues, whether by replacing or repairing the units under warranty. We encourage anyone experiencing issues with the Wireless Headset to call 1-800-4-MY-XBOX.”
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July 19, 2008
#1
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i got a wireless head set on thursday last week now its friday the next week i turned it off and it wont turn on and it wont charge?????
any ideas on wat to or how to fix it
July 30, 2008
#2
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well i called m$ and got a replacement and i opened up my defective one and the battery says do not recharge!! so maybe thats why is dies! why put a non rechargable battery in a rechargeable headset??
January 4, 2009
#3
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same happin to me wont turn on or charge or nothin microsoft yee chhep cunts
January 23, 2009
#4
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fukin cheap micro soft ive been throw 4 mics 2 wireless headsets 2 xboxs loads shit kine just fukin died wont charge or noffin fs
February 16, 2009
#5
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the way to fix it to press the (+) symbol 3 times then press the (-) 2 times then you throw it against the wall and if it quits working then you know its broken
March 29, 2009
#6
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Sam problem here just bought wireless headset brand new wont even charge, sick of microsofts tech support thats it ps3 here i come.
April 8, 2009
#7
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Since i needed a second controller I thought I would buy the pack that has a controller and wireless mic. The controller worked great but the mic would not turn on or charge at all. I exchanged it 2 days later and the second mic wont take a charge or turn on either. Now I have to make another trip back to the store… ugh.
April 21, 2009
#8
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but this pieceof crap on ebay wish I would have looked here first never charged never worked and now Im stuck with this useless turd in my hand, MS should just recall all these and figure out whats wrong and stop ripping peolple off………
May 12, 2009
#9
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I am on the phone with them now, having this wireless headset for about a year or two. I told the guy exactly how i stood, told him everything i knew, I did'nt ask for a replacement, I said, $15 dollar discount and I'd go buy it myself, fine, I don't mind, free repair, anything. He talked to his supervisor about it, I told him there were a trillion people who have crappy mics, and he said "Cant do anything about it, but you can always send it in for a small $40 charge fee plus shipping and handling. I told him that Microsoft is just a giant money pig and that I am probably going to purchase a PS3 and throw my 360 out of the Window, Obviously I'm not, 360's are loads better. But I do plan on filing a complaint. ITS $15 FREAKING DOLLARS MICRO$OFT! To you thats like throwing a penny on the floor. To me, a teenager that mows lawns for money, thats some money you could be using to purchase somthing else. And yes, I am mad. I plan on buying another one, and possibly calling them back, speaking to the supervisor myself, and yelling at him. Or ask kindly for a refund for this trashy product, and send them the trash headset back. And trust me, I'd rather have a semi-fluent indian guy than a Black lady who wants me to replace the Double A batteries in my wireless mic.