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Hardware Review – Tritton AX Pro

We have an awesome piece of hardware to review for you guys today. The guys over at Tritton Technologies sent us an AX Pro headset to review and let me tell you, it is the single, most definitive, solution for gaming headsets.

While playing Call of Duty: World at War over the weekend a few of the guys and gals I play with were considering purchasing a headset for quite a few reasons. Better more localized surround sound, privacy for those that had roommates or spouses they didn’t want to bother, some just wanted to replace the horrible 360 mic.

Where do you start to find such a headset? Jump on the net find reviews? Amazon? Engadget? Cnet? Do you browse the big box chains to try and find something? Do you trust the fanboys [and girls] over which headset they rave about?

There are many options out there for all price ranges. You can hit up Radio Shack and pay around $10 in converters and make yourself a decent stereo connection for any headset or earbuds you have laying around. The $99 price point seems to buy you software base surround sound and upwards of $200 buys you true Dolby Digital surround sound.

This is where Tritton comes in and just undercuts everyone in not only price but quality.

The Ax Pro is around the $150 mark depending on where you shop and if you are a deal seeker to will be able to snag a pair for relatively cheap. Considering the alternative options it is $50 cheaper than other manufacturers and considering what you are paying for it’s $150 well spent. So just what are you paying $150 for?

A true 5.1 Dolby Digital surround sound headset that works not only with your 360 but also your PC and your PS3. 6 speakers with 30mm drivers, that produces the most absolutely perfect surround sound, and 2 40mm subwoofer drivers that just pounds that deep base into your skull. Individual channel controls at the ready with a convenient easy to use in line controller. Last but not least it is an absolutely rock solid, incredibly sturdy headset. This thing is not breaking anytime soon.

So specs may be interesting but anyone can read the box. The most important part is how it performs.

I played quite a few games to find out how the headset performed. FPS, Racing, Sports, I tried it all even Puzzle Quest! As I mentioned above I played Call of Duty: World at War. You can hear every little footstep , every grazing bullet, every single little detail you just cannot hear without disturbing your neighbors. The headset performed above my expectations and quickly became permanently attached to my head.

Next on my list was NCAA 09. The game sounded great, absolutely perfect all through the regular season but then came the time for the big rivalry game. The crowd was cheering, the announcer was going crazy, it was a close game and the adrenaline kept pumping. 3rd and short on a definitive drive, the crowd noise began to get louder and louder, the bass pumping in my ears. It was simply amazing! I could feel the crowd’s cheers, I could feel the stadium rumbling. Honestly there is no other way I would play NCAA 09 now that I have experienced what the Tritton AX Pro can do for something as simple as a football game.

Another big deciding factor, at least for me, for big purchases is customer support. Tritton listen very carefully to customers and takes a lot of consideration to all complaints, suggestions, and criticism. Future iterations of all products are implementing customer suggestions. If something bugs you let them know! Tritton’s customer support is outstanding. They really look after their customers and are there to help you for anything you may need.

From the time you open the sleek packaging to the moment you first place the headset on your ears, you will be in love. Put simply, this headset is perfect in every which way.

If you are interested in learning more you can head on over to the AX Pro product page to find all the specifications and all the purchasing information you will need. Many thanks to Fred over at Tritton for sending the most amazing set of cans that have ever graced my ears.

Tritton_AXPro_3 Tritton_AXPro_2 Tritton_AXPro_4

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Hardware Review - Tritton AX Pro4.054
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15 Comments
  • nvmisfit nvmisfit
    May 9, 2009
    Reply #1
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    I don't believe your review was objective enough.You describe all these pros about it but don't list any negatives.I've owned these headphones since they were first available,being one of the first 700 people to pre-order them.I'm using my third set since the first two I received were defective.That's within a 5 month period that I went through two of these headphones due to manufacturing defects.

  • nvmisfit nvmisfit
    May 9, 2009
    Reply #2
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    Something I think people should know about before purchasing these headphones are that they require two separate power supplies.One for the headphones,and another for the amplifier that connects to the audio source. My main gripe with these headphones are the amount of cables you have to deal with when using them.You're going to get tangled in no less than 5 cables.More if you use an analog audio source rather than an optical cable.Also,the in-line volume control will get hot after only about an hour of use.Tritton should not have put so many lights in the volume control or the headphones.Yes,the headphones have actual lights built into the sides to light up the Tritton logo on each earpiece which can't be turned off.Some people might think they "look cool",but I think they are a waste of electricity and just produce unnecessary heat.At least the lights in the volume control have a practical use.

  • nvmisfit nvmisfit
    May 9, 2009
    Reply #3
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    If you're looking for an alternative to these that in my opinion sound just as good,and don't need the headphones to have a Dolby Digital decoder built into them or be able to use an optical cable for audio then I would recommend the Medusa (http://www.medusa-usa.com/headphones-c-191.html) brand of heaphones.They are also true surround sound and were my first set of surround sound heaphones before I replaced them with the Tritton AX Pro.

  • nvmisfit nvmisfit
    May 9, 2009
    Reply #4
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    Sorry,I mentioned that you would get tangled in 5 cables,and more if you use an analog source.What I meant was if you use the analog output of these headphones.They don't accept an analog source,only optical cable from your console or PC.USB connection for PS3 or PC headset.

    • Outinthedark Outinthedark
      May 9, 2009
      Reply #5
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      Wow 4 comments :D

      I really only had one issues with the headset and that was weight but that was only at first. I honestly cannot find anything going against them except maybe the cost.

      The headset has been updated so you no longer have to use 2 power supplies. Also you can now turn off the headset and decoder right from the inline controller. Again 2 things I had an issues with but they have since been updated and improved.

      I didn't feel I should mention them but I guess I should have.

      I'm more interested in the turn around time Tritton gave you to replace the headset. How was your process with the RMA? What was the defect?

    • Outinthedark Outinthedark
      May 9, 2009
      Reply #6
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      Wow 4 comments :D

      I really only had two issues with the headset and that was weight but that was only at first. After playing with them longer the weight became no longer an issue. The other was the microphone channel being piped back into the headset so I could hear myself when I was talking with friends. I honestly cannot find anything going against them except maybe the cost.

      The headset has been updated so you no longer have to use 2 power supplies. Also you can now turn off the headset and decoder right from the inline controller. Again 2 things I had an issues with but they have since been updated and improved. You now have 2 cables if you are running optical, 1 power supply and the optical cable. When I use it with my PC add one more USB cable to the mix but it runs right next to the Optical connection so it's not a big deal.

      While the small annoyance while playing in a dim light room of the LEDs in the inline controller mine never got hot to the touch. The power pull from an LED is minuscule, even so I turned everything off when I was not playing.

      I didn't feel I should mention them but I guess I should have.

      I'm more interested in the turn around time Tritton gave you to replace the headset. How was your process with the RMA? What was the defect? Have you talked to Tritton to work out the issues and possibly get an updated headset? It's almost like we have two entirely different headsets! If you need a contact number I have someone that can set you up and work that out with you [though it seems like you just returned them?] shoot me an e-mail dthomspon@thexboxdomain.com

  • nvmisfit nvmisfit
    May 9, 2009
    Reply #7
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    The first pair's defect was a wire inside the cable causing the center channel to cut in and out and mess up the surround sound.The second pair's defect was the subwoofer channel developing a static crackling noise whenever there was any low frequency sounds in the audio,which was pretty much constant for most audio.Turnaround time for the first pair was 11 business days, second pair was 8 business days.I just sent a support request to Tritton about getting a replacement of my old model with the new one.I would love to not have to deal with two power supplies so I can free up another electrical outlet,and being able to turn off everything from the inline controller would be really nice as well.So far I have to say the customer support has been pretty good,so hopefully they'll work something good out with me.I'll let you know.

  • iToxicRenegade iToxicRenegade
    May 10, 2009
    Reply #8
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    Wow, the review sounded great until I read nvmisfits problems. But, at least they agree it must have been an older model and is better now. $150 sounds good for me though I am probably gonna get the Astro A40 Audio System ( http://astrogaming.com/products/detail/3/A40-Audi... ) It's a full $100 more but I have tested them and I can't wait to own my own pair. My friend is on a MLG Pro Circuit sponsored clan and he has one with the MLG tags on it as well. I am thinking of getting the MLG edition one (Audio System + MLG tags) as well (in white to match my black/white controller). I am also planning on getting the MLG edition Mission bag. Anyways, if any of you have the new Tritton AX Pro & the Astro A40 Audio System, I would LOVE to see a comparison. You can keep the price as one of the comparisons though mainly features, specs, and performance. I mean, if I am gonna spend that much on a headset, I might as well get the best.

    • nvmisfit nvmisfit
      May 10, 2009
      Reply #9
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      I didn't want to make it seem like the AX Pro is something to stay away from,I just wanted to balance the review a little bit by talking about some things that people might not like about them.Don't get me wrong though, they are still a great pair of headphones and I think they are worth the price.Another thing I'd like to point out about those Astro headphones is that they are not "true" 5.1 surround sound.The headphones only have two drivers in them,while the AX Pro actually have a total of 8 for discrete seperation between the audio channels.They work very well,and it's been really useful in games like Call Of Duty 4.I can hear people sneaking up on me from behind and to my left for example.It's very easy to pinpoint where people are even if I can't see them.I think the reason why the Astro's are so expensive is because you're paying for the special electronics in the amp that are needed to produce simulated 5.1 surround to any stereo headphones.

      • nvmisfit nvmisfit
        May 10, 2009
        Reply #10
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        Another con is you can't use them for voice chat on the PS3 like you can with the AX Pro.Despite the problems I've had,I would still recommend the AX Pro over the Astro's any day.If you have any problems with the AX Pro,I'm sure customer support will take care of it for you in a timely manner.

  • conradical conradical
    May 11, 2009
    Reply #11
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    I have one of the first pair of AX Pro's and despite a couple of flaws… two power supplies, LEDs on the ear caps, these headsets are unbeatable. Until you hear them side by side with the Astro A40 or any other headset, you will realize how amazing these headsets are. You can test side by side with an optical repeater…. they are expensive but they allow you to plug-in multiple optical outputs. First, the A40 is very nicely designed and packaged. It also has some unique features primarily designed for MLG events such as the closed mic communication and battery. But that is where the A40 stops and the AX Pro excels. The surround sound audio position of the AX Pro is superior as it has dedicated speakers for Front, Center, Rear and Sub. The AX Pro speakers are superior…. I know the next comment will rant about how small tiny speakers bunched together suck compared to having quality 2 speakers…. wrong! Listen to them side by side and it becomes VERY obvious that the AX Pro sounds far superior to any other headset including the A40. The A40 uses Dolby Headphone technology, compressed audio that simulates a 3D environment with 2 speakers with no audio control. The AX Pro uses Dolby Digital 5.1 and has customized adjustments to control the front, center, rear and sub independently as well as Time Delay and Dynamic Range Control to adjust the size of the audio environment. When you listen to the A40's, they actually sound better in 2 channel stereo rather than hitting the Dolby Headphone button. Once you hit the button the A40 audio becomes wide, flat and no bass not that it had any to begin with but even less. The AX Pro's have a much better audio range with clean precise high frequencies and great bass. No A40 owner can deny that the A40's lack bass. Both can adjust game and chat volume separately but the AX Pro's can do it as well on a PS3 with full compatibility. Try watching a movie on your XBOX and using an A40, the volume for some reason is cut in half and can hardly get loud enough to enjoy the movie. Watch a movie with the AX Pro's and they work flawlessly. If you travel with a team to physical events, the A40 has a cool closed mic communication. Anyone else…. I think would care more about having quality audio in a headset rather than ones that just look cool. Hope that answers your question about the 2 in comparison.

  • iToxicRenegade iToxicRenegade
    May 13, 2009
    Reply #12
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    Well, sounds like I am getting an AX Pro… XD

    • nvmisfit nvmisfit
      May 13, 2009
      Reply #13
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      Cool.Let us know if you experience any problems and how Tritton handles them.I'm curious as to how consistent they are with their customer service amongst different people.I still haven't heard from them since I sent them a question about getting my headphones replaced.Hopefully they'll respond sometime this week.My warranty is almost over.Don't forget to register your serial number on the audio decoder box at their registration site.I didn't have a problem with them for not doing it right away,but if you read the fine print of their warranty policy it states you have to do it right away to be eligible for warranty assistance.

  • nvmisfit nvmisfit
    June 1, 2009
    Reply #14
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    Here's an update.I haven't received a response from Tritton.I've checked their website and noticed that they have several different SKU's of the AX PRO now.Two for PC(AX 51 PRO,Model TRI-A1713;AX PC PRO,Model TRI-UA513)),one for XBOX 360(AX 360,Model TRI-GA600),and then the multi-use one which is what I have(AX PRO,Model TRI-GA611). They don't currently list a model that uses only 1 power supply on their product website.Outinthedark, I think you might have made a mistake about that. And I didn't see anything in the current downloadable manual about switching the power off to the headphones with the audio processing box.

  • nvmisfit nvmisfit
    June 1, 2009
    Reply #15
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    The current cheapes online price for these can be found here: http://bit.ly/xXVnP

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